I think I’ve been mis-sold my mortgage, what can I do?

Endowment policies

When you were advised to take out an investment that would pay off your loan when it was completed, did you later discover that you were not paying out enough? See the article : I think I’ve been mis-sold my mortgage, what can I do?.

If so, this may constitute a false selling policy. Read our guide to wrongly sold endowments if you think this might apply to you.

Interest Only Mortgages

If you are only paying the interest on your loan each month, then the adviser should have made you aware of how to repay your loan when it was completed. On the same subject : I think I’ve been mis-sold my mortgage, what can I do?.

If your broker or lender did not discuss this with you or gave you examples of the cost of a capital and repayment loan compared to the lower cost of an interest-only mortgage, then that would be an example of mis-selling.

Also, have you been told that you need to switch your loan to a repayment loan instead of relying on rising prices? If not here’s a new product just for you!

Use our template letter if you want to complain that you have sold an interest-only mortgage incorrectly.

Remortgaging to clear your debts

If you want to consolidate your debt, are you advised that it would be cheaper to put all your loans, credit cards and finances on your loan? This may interest you : I think I’ve been mis-sold my mortgage, what can I do?.

If not, you can swap short-term debt for a long-term debt by adding it to your loan.

Did the advisor explain to you that even if you initially reduced your monthly expenses, you could extend the term of your debt and increase the amount of interest you would pay enormously?

If not, this can be constituted as a false sale.

Complain to your provider with our template letter if you are encouraged to remortage to clear your debts.

Top tips

Household budget analysis

Are you asked to complete a budget analysis? Are you wondering how much your monthly income was, and what your monthly expenses were?

Have they worked with you on how much money you have left over each month after paying all your bills, ie your disposable income?

If this was not done, you may have unknowingly committed yourself too much to a loan that you could not afford.

Self Certification mortgages

Are you required to provide proof of your income, for example pay slips or verified accounts that could prove your income?

If not, are you encouraged to take out what is known as a ‘Self Cert’ or ‘Fast Track’ mortgage where you do not need to prove your income?

These mortgage products paid much higher commissions and were very popular with some brokers for that reason.

If this applies to you, your mortgage has been sold incorrectly.

Mortgages running past retirement

Should your loan run past your retirement age? Was that pointed out to you?

Has your broker or lender discussed how you would meet your loan payments when you retire?

A good example of this would be taking out a mortgage for 20 years at the age of 50.

The average retirement age is 65, which means there are 5 years left to pay on the mortgage.

If at the time of the agreement the advisor did not take into account whether the client could afford to make the payment after 65 years, then the client may have sold his loan incorrectly.

Use our template letter to sue if you think you have been sold incorrectly.

High broker fees

Did you pay unreasonably high fees to the broker or adviser who arranged your loan?

Are you aware of the costs involved?

Were they attached to your loan without you knowing that you are now paying interest on them every month?

If any of the above applies to you, then you may have a case of false sales and you may want to use our template letter to complain to your provider.

Which? Money Compare

Taking out a loan is a complicated process. Visit the? Compare money to compare hundreds of loans and find the ones with the best rates and best customer service.

Which Ltd is an introducer appointed representative of that? Financial Services Ltd, authorized and regulated by the Financial Conduct Authority.

Which one? Mortgage Advisor, How? Insurance consultant and which one? Money Compare are trade names of how? Financial Services Limited.

Can I claim for a mis-sold mortgage?

Making a False Selling Mortgage Claim In a false selling mortgage claim, you must prove: that you have sold a mortgage from the broker / lender / advisor against whom you are claiming. That they have breached one or more of their obligations under FCA rules.

How much compensation will I get for mis-sold pension?

The compensation you receive varies greatly from case to case depending on your situation and size of the pension fund. However, the average amount of compensation for pensions false sales is around £ 25,000 for private pensions and £ 50,000 for final salary pensions.

Can I claim for a mis-sold pension?

If you think you have sold a pension incorrectly or have received unreliable advice from a financial advisor, you can make a claim yourself through the Financial Services Compensation Scheme, the Financial Ombudsman Service, the Pension Ombudsman and directly to the person to whom your claim relates. ; or you can …

What is a mis-sold loan?

Examples of selling mortgages incorrectly to borrow money without proving your income (known as self-certification) or being advised to exaggerate your income; take out a loan that is over your retirement age date; … to switch mortgages but not to mention commission payments made on a lender’s loan; or.

What happens if you have been mis-sold a mortgage?

Some cases of wrongly sold mortgages are pretty clear why the damage can be compensated. This may be because: The plaintiff is already retired after the end of the loan. … Your lender had you on a fixed rate mortgage loan, but was advised to switch without being told by fees to leave the scheme.

Can I sell my house if I have an interest-only mortgage?

Many homeowners pay off their loans on an interest-only basis and lenders generally accept this. Either way, if you do not repay the amount you can borrow at the end of the term, you will have to take out a new mortgage or sell the property to pay off your loan.

Could I have been mis-sold an interest-only mortgage?

MIS-SOLD MORTGAGE CLAIMS This means that you could pay for months on end and never really own your home, and still pay out the full mortgage amount at the end of the term. But if you are stuck in an interest-only mortgage and are not eligible for it, you may be able to make a claim.

How do I complain about mis selling?

If you have sold a financial product incorrectly

• Step 1 – Gather all the information you need. You do not have to find any concrete evidence, but you do have to explain your problem. …
• Step 2 – Complain to your provider or consultant. …
• Step 3 – Ask for a service from the Ombudsman to investigate.

Who is expected to be responsible for the oversight of a firm’s complaint handling procedures?

A company must appoint an individual in the company, or in the same group as the company, to be responsible for monitoring the company’s compliance with DISP 1. The individual appointed must hold an FCA government position in the company. Make company or in the same group as company.

How long do companies have to respond to a complaint?

Acknowledge your complaint Unless they resolve your complaint within 3 business days, all companies must respond in writing to notify you that they have received your complaint.

Is mis selling illegal?

In its simplest form, missiles mean misrepresenting a product or service to successfully complete a sale. … Financial misseling is illegal in most countries. A basic example of missiles would be a person without dependents who are manipulated to buy life insurance.

How can mis-selling of financial products be regulated?

Regulators worldwide, including countries like India, have responded to problems of false sales in retail financing by enforcing consumer protection regulations in the form of information standards, bans on commissions and volume-based payments, and property requirements when selling products.

How do you spell mis-sold?

Definition of ‘Wrongly Sold’ It incorrectly sold payment protection insurance. Now they feel wronged about the planning law. There is no suggestion that specifically sold incorrectly. I feel we were sold wrong and want compensation.